How to Deal with Social Media Trolls | Value4Brand

If you’ve spent any time online, you’ve probably run across trolls even if you didn’t know this word “Troll”.  You may have tried to reason with them, be nice to them or virtually shout back at them.  Don’t bother. You’re more likely to win an argument with a bull than you are with a troll.

How to tackle trolls?

While you can’t control whether you will become a troll’s target, you can decide if you will make yourself a troll’s victim. Knowing that the troll’s goal is to embarrass, humiliate, ridicule, demean and shame you, you have a choice about how you are going to react.

Also remember whatever you post online is public, so your wording should be such that it does not cause you more harm in return.

                      

It’s always better to take advice from experts in Online Reputation Management like Value4Brand.

Here are a few guideposts to follow.

1. Don’t Feed the trolls: If you can catch them shooting their mouths off, totally ignore remarks left by trolls. They seek attention and by commenting and replying you are giving exactly that. Don’t feed the trolls should be stuck up on a yellow sticky always.

2. No Cross fire arguments: If you do get on a one-to-one with someone you suspect to be a troll, keep your remarks to an absolute minimum. State your facts and move on. Put the ball in their court. By the second remark or so, a troll would have identified himself.

3. Learn to recognize trolls: There is a high chance that a troll will pay a compliment or two to ingratiate him before he starts his attack. This is a tough one as there are many real admirers who do sugar coat their comments.

4. Evidence always matters: To net a troll in the anti-spam net, you can ask for data that can quickly verified like an email address or domain name. Genuine commentators usually have an online persona to back themselves.

5. Remember you are not helpless: You can use blacklists and whitelists to separate the bad from the good. IP addresses can be tracked and persistent attacks from an IP or a range of IP's can be effectively blocked.

All things said and done, agreed that it becomes increasingly difficult to keep a check on your own/ Companies online presence and thus trolls can manage to do much damage before you even realize the presence.

So, it is advisable that let the Online Reputation Management experts handle these attributes and we focus on what we do best.

For more information check Value4Brand Reviews.